Subprocessors
Last updated: May 21, 2025
To support the delivery of our Services and the operation of our Websites, Ennote Security Inc. ("Ennote Security", "we", "us", "our") may engage and use third-party service providers and data processors (each, a "Third-Party Service Provider"). Some of these providers, specifically when processing Customer Data on our behalf to deliver our core Services, are termed "Subprocessors".
This page provides important information about the identity, location, and role of these key Third-Party Service Providers.
- "Customer Data" means any personal data that Ennote Security processes on behalf of its Customers in the course of providing the core Ennote Security Services.
- "Website Visitor Data" refers to data collected from visitors interacting with our public Websites (e.g., ennote.io marketing pages).
| Entity | Nature of Processing | Location (Primary) |
|---|---|---|
| Google (Workspace) | Used for corporate email services. Customer Data or Website Visitor Data may be processed if shared with Ennote Security via email communications. | United States |
| Stripe | Processes credit card payments and subscription billing for our Services. Involves processing Customer Data related to payments. | United States |
| Amazon Web Services (AWS) | Provides cloud hosting infrastructure for our Services, including storage and processing of Customer Data. | United States |
| Google Cloud Platform (GCP) | Provides cloud hosting infrastructure for our Services, including storage and processing of Customer Data. | United States |
| Postmark | Used for sending transactional and notification emails to Users related to their use of the Services. Involves processing limited Customer Data (e.g., email addresses). | United States |
| Sentry | Used for real-time error tracking and bug reporting to help us identify and resolve issues in our Services. May process technical data related to errors, which could incidentally include limited Customer Data. | United States |
| Datadog | Used for infrastructure monitoring, application performance monitoring, and log management for our Services. May involve processing operational data which could incidentally include limited Customer Data. | United States |
| Atlassian (Jira Service Management) | Used for customer support services, issue tracking, and knowledge base management. Customer Data may be processed when Customers or Users submit support requests or interact with our support portals. | United States |
| Slack | Used for internal team communication and collaboration. Customer Data is generally not processed or shared via this channel, but incidental sharing may occur if discussing specific customer support issues internally (access is restricted). | United States |
| Google Analytics | Used for website analytics to understand visitor behavior and improve our public Websites. Processes Website Visitor Data (e.g., IP address, browser information, pages visited). Does not process Customer Data from within our core Services. | United States |
| Meta Pixel | Used for website analytics, ad campaign measurement, and retargeting on Meta platforms based on visitor interactions with our public Websites. Processes Website Visitor Data. Does not process Customer Data from within our core Services. | United States |
| Microsoft Clarity | Used for website analytics to understand how visitors interact with our public Websites through session recordings and heatmaps, helping to improve user experience. Processes Website Visitor Data. Does not process Customer Data from within our core Services. | United States |
Updates
As Ennote Security’s business grows and evolves, the Subprocessors we engage may also change. Ennote Security will endeavor to provide its Customers with notice of any new Subprocessors to the extent required contractually or by applicable law, along with posting such updates here. Please check back frequently for updates.
For any questions regarding our Subprocessors, please contact us at [email protected].